TERMS AND CONDITIONS


INTRODUCTION

  • Omniyat.net is provided without any warranties or guarantees and by using this site, assumes that you have read the whole terms and condition of our website. You must bear the risks associated with the use of Omniyat.net.
  • Omniyat.net provides content from other Internet sites or resources and while we tries to ensure that material included on the Omniyat.net is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Omniyat.net will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with this site.
  • This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of this User Agreement.
  • Omniyat.net can also modify and update this terms and condition without prior notice. Therefore we advise to read these terms and condition every time you will use our service.
  • Using this site means agreeing that you will not access or attempt to go beyond the interface provided by Omniyat.net, unless otherwise you have permission to do so in a separate written agreement signed by an authorized representative of Omniyat.net.
  • You agree that you will not use special applications that can access through or view beyond the website's border, including the routers, servers and • database.
  • You agree that you will not produce, reproduce, copy, duplicate, sell or resell the website for any reasons.
  • Consequently, Omniyat.net assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site; and/or any interruption or errors in the operation of this site.
  • You agree that you are solely responsible for any breach of your obligations under this Terms & Condition.


WEBSITE USE

  • Using this site means agreeing that you will not access or attempt to go beyond the interface provided by Omniyat.net, unless otherwise you have permission to do so in a separate written agreement signed by an authorized representative of Omniyat.net.
  • You agree that you will not use special applications that can access through or view beyond the website's border, including the routers, servers and database.
  • You agree that you will not produce, reproduce, copy, duplicate, sell or resell the website for any reasons.
  • Consequently, Omniyat.net assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site; and/or any interruption or errors in the operation of this site.
  • You agree that you are solely responsible for any breach of your obligations under this Terms & Condition.
  • Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.


COPYRIGHT NOTICE

  • All the content of this website including text, images, headers, illustrations, graphics, logos and other materials, are owned by Omniyat.net.
  • All the documents and related graphics published on this website could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein.
  • Omniyat.net may make improvements and/or changes in the products described herein at any time. The linked sites are not under the control of Omniyat.net and their respective employees are not responsible for the contents of any linked site or any link contained in a linked site. Also, Omniyat.net is providing these external links to you only as a convenience.


LEGAL AGE UPON PURCHASE

  • Using the Omniyat.net service means agreeing that you are 18 years old and above. If there is a purchase done by a minor customer, Omniyat.net has the right to seek compensation from their parents or guardians for the damages and losses resulted by that transaction.
  • Omniyat.net is using UAE Dirham as base currency.
  • All prices can be change at any moment without prior notice. It varies depending on the stock or if there are changes in price from Omniyat's supplier.
  • Prices of items that are not in stock or that are available for a pre-order are valid during its promotional period after the order was placed.
  • Omniyat.net will contact the customer and advise first the customer before delivery.
  • If typographical error occurs from this site, Omniyat.net has the right to refuse or cancel any transaction made by the customer.
  • Omniyat.net reserve the right to update prices displayed on the website from time to time and once updated, they cannot be claimed against an order that has already been confirmed or delivered.


Delivery Schedule (No Deliveries every Friday)

Area From To
Dubai 10:00 AM 6:30 PM
Sharjah 10:00 AM 6:00 PM
Abu Dhabi 10:00 AM 6:00 PM
Al Ain 11:00 AM 6:00 PM
Ajman 11:00 AM 6:00 PM
Ras Al Khaima 4:00 PM 2:00 PM
Fujairah 10:30 AM 2:00 PM
Umm Al Quwain 2:00 PM 4:00 PM


Delivery Charge

  • Omniyat.net gives minimum of 10AED delivery or higher charge for some purchase depending on the location of the customer.
  • Omniyat.net cannot assure you for a same day delivery for all customers, however for some who needs it urgent, they must pay Urgent delivery charge of 40 AED.
  • All items may require a day or max of 2 days before we can deliver an item.
  • Omniyat.net is bound only in UAE places; however we can support GCC delivery but different delivery charge and process timing.
  • Omniyat.net has the right to cancel or refuse customer's purchase from some places in UAE.
  • Omniyat.net doesn't have delivery on Fridays.
  • For Urgent delivery, purchase must be placed before 12PM for same day delivery.
  • For picking-up of a purchase cut off time is 9:00 PM
  • During the delivery, customer must assure that their mobiles are switched on and not in silent mode, the delivery guys will deliver it twice and after that delete the purchase if the customer is not meeting the timing.
  • If any more than 200 kilometer outside Dubai delivery charges based on kilometer (example: 'Dibba' 'Ruwais' delivery charges 80 AED)



PLACING AN ORDER

  • Omniyat.net has different ways on getting an order; customer can purchase directly to our website, can send us message in our Facebook page or to our Whatsapp lines.
  • The best way is calling on our Toll-free number 800-949.
  • Customer must be sure on their location and information that they will provide. Omniyat.net doesn't have any responsibility for sending information to a wrong e-mail address provided by the Customer.

PROCESSING TIME

  • Expect purchase will be processed within a day or max of two days depending on availability of Omniyat's stocks or supplier's stocks.
  • Omniyat.net cannot give you a guarantee of a same day delivery. However we can process your purchase during Fridays but we don't have delivery service during this day.


PURCHASE ACKNOWLEDGEMENT

  • Omniyat.net has the right to refuse of cancel any transaction depending on the availability of stocks.
  • Omniyat.net will keep you informed for the status of your purchase or you can also login to Omniyat.net site to have a live update. From here you will also know if the item is being canceled on our side.
  • Omniyat.net will keep you informed of your order status via e-mail, SMS and calls. All information will be emailed, SMS, call to you by our Delivery Team.


CHANGE ORDER

  • You can request a change to your order if your item is still with us, but if it's already with our delivery guy, it's not possible anymore.
  • Contact us during Omniyat.net's hours of operation to request a change to your order.
  • Providing us the right contact number for a better assistance and faster delivery.
  • We strongly advice to call us on our Toll Free Hotline 800-949 or Message us on our Facebook Page for assistance regarding the change order requests so we can response immediately.
  • Once again, we strongly advice to call us on our Toll Free Hotline 800-949 or Message us on our Facebook Page for assistance regarding the change order requests so we can response immediately.
  • Omniyat.net offers COD ("Cash on Delivery"), Card and Online payments.
  • Cash On Delivery option is only applicable within United Arab Emirates. In order to protect the website visitors to the best of our knowledge, we implement several security policies and certificates.
  • These layers of protection could be by-passed if the user's computer is/was infected with a virus or malicious software.
  • Omniyat.net or its associated partners and employees cannot be held responsible in such a scenario or circumstance.
  • Omniyat.net reserves the right to refuse a delivery or honor an order from a Customer who has not paid part or the totality of a previous order or with whom a litigious dispute is in progress.
  • Omniyat.net also reserves the right to take any necessary steps including legal action in case of outstanding or non-payment of fees by you.


CANCEL ORDER

  • Customer has the right to cancel his/her order, if the order is not yet delivered.
  • Customer must inform us as soon as possible.


PAYMENT

  • Omniyat.net offers COD ("Cash on Delivery"), Card and Online payments.
  • Cash On Delivery option is only applicable within United Arab Emirates. In order to protect the website visitors to the best of our knowledge, we implement several security policies and certificates.
  • These layers of protection could be by-passed if the user's computer is/was infected with a virus or malicious software.
  • Omniyat.net or its associated partners and employees cannot be held responsible in such a scenario or circumstance.
  • Omniyat.net reserves the right to refuse a delivery or honor an order from a Customer who has not paid part or the totality of a previous order or with whom a litigious dispute is in progress.
  • We accept payments online using Visa and MasterCard credit/debit card in AED.
  • Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
  • United Arab of Emirates is our country of domicile.
  • If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
  • The cardholder must retain a copy of transaction records and Merchant policies and rules.
  • www.omniyat.net will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE”.


INVOICE

  • Any information provided by the customer and produced by the website cannot be considered as invoice. Invoice is coming from Omniyat.net and it will be given upon the delivery.
  • A hard copy of every invoice is registered in Omniyat.net data system.


SECURITY

  • Omniyat.net is giving customer a reasonable precaution to ensure the security of any payment details included in your order nevertheless, barring direct negligence on our part, we cannot be held liable for any losses incurred as a result of unauthorized access to the information you already provide.
  • Kindly ensure your security of any payment details.
  • If you have any queries or issues regarding security at Omniyat.net please contact rma@omniyat.net.


DISPUTES

  • If any dispute, claim, controversy or difference (including in relation to any tortious or statutory claim) ("Dispute") arises out of or in connection with or in relation to this User Agreement, including (without limitation) any question regarding the formation, existence, scope, performance, interpretation, validity or termination of this User Agreement or this clause, or any question regarding the legal relationships established by this User Agreement or the consequences of its nullity, then the parties shall first attempt amicably to settle the Dispute through good-faith negotiations over a period of thirty (30) calendar days commencing on the date that a party first sends to the other party a written notice of the Dispute.
  • In the event that a Dispute has not been settled amicably by the relevant parties by the end of such thirty (30) calendar day-period, the parties hereby agree that the Dispute shall be referred to and finally resolved by binding arbitration as set out below, under the Arbitration Rules of the Dubai International Financial Centre - London Court of International Arbitration ("LCIA"), which rules ("Rules") are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one.
  • The parties to the arbitration shall seek to agree on a sole arbitrator to be nominated to the LCIA court for appointment. If the parties to the arbitration fail to nominate a sole arbitrator within 30 days from the date of the service of the request upon the respondent (or such greater or lesser period as may be fixed by the LCIA Court), the sole arbitrator shall be appointed by the LCIA Court.
  • The seat or legal place of the arbitration shall be Dubai International Financial Centre in Dubai, UAE. The arbitration proceedings shall be conducted in the English language and the award shall be in English. The foregoing provisions of this clause are without prejudice to the right of Omniyat.net to seek interim relief at any time from any court of competent jurisdiction (whether or not an arbitrator has been appointed).
  • Omniyat.net shall not be deemed to have breached this arbitration agreement or infringed the powers of the arbitrator for having done so.


LIMITATIONS OF LIABILITY

  • In all circumstances Omniyat.net 's maximum liability is limited to the purchase price of the products sold.
  • Omniyat.net shall not, under any circumstances, be liable upon a claim or action in contract, tort, indemnity or contribution, or other claims relating to the products it sells which exceeds this liability limit.
  • Omniyat.net shall not be liable for third party claims for damages against the customer, or for malfunction, delays, interruption of service, loss of business, loss or damage to exemplary damages, whether or not Omniyat.net has been made aware of the possibility of such claims or damages.
  • If you are dissatisfied with Omniyat.net site or any content or materials on it, your sole exclusive remedy is to discontinue your use of it.
  • Further, you agree that any unauthorized use of this site and its services as a result of your negligent act or omission would result in irreparable injury to Omniyat.net.
  • Omniyat.net shall treat any such unauthorized use as subject to the Terms and Conditions of this User Agreement.


GOVERNING LAW

  • This User Agreement is governed by, and construed in accordance with, UAE law.
  • This clause will survive any expiry or cancellation of this User Agreement for any reason. .


MULTIPLE SHIPMENTS

  • The multiple shipments may result in multiple postings to the cardholder’s monthly statement