All of our products have a warranty depending on the given length service by our Suppliers, otherwise if not stated 3 months warranty.
Warranty can be extended or changed based on the rules and regulation of the supplier.
In case the Product is defective and/or requires repair then Standard Warranty Conditions of the Omniyat.net shall apply. Collection for repairs/warranty will be only done depending on the agreed scheduled date of picking up.
For branded items that have a Supplier warranty, customer must visit/contact Direct Service Center for assistance.
Warranty is applicable within the limits of UAE only unless specified otherwise.
Omniyat.net will only be the facilitator of this service and primary responsibility for warranty service; otherwise the warranty will be null and void if the product is checked by other parties.
In cases of Dead on Arrival (DOA) product products must be reported within 3 days. Otherwise it would not be subjected to replace only repair.
Warranty didn’t cover any misused or damage done by the customer, however you can contact Omniyat.net for repairing of item but additional charge may apply.
Delivery charge also applied for picking-up and returning of items, minimum of 35 AED and its subjected to increase depending on Omniyat’s availability of service.
Items can be refunded within 2 days after purchase, in the condition of plastic wrapping is NOT been opened or damaged.
Tablets and mobiles are not subjected for refund; however you can swap it with the equal or higher value.
15% automatically be deducted from invoice total price if the item’s plastic wrapping has been opened or damaged.
Additional charges may apply depending on the status of the returned items.
All accessories included to the product must return same as how Omniyat.net deliver it to the customer, otherwise charges may apply.
Carton/Case must be in good shape on returning, otherwise it cannot be refunded.
Omniyat’s quality assurance officer has the right to decide if the item is subjected for refund or not.
Delivery charge also applied for refunding of items, minimum of 35 AED and its subjected to increase depending on Omniyat’s availability of service.
Replacement of item will be done 1 time only.
Replacing of items with the same model is allowable only before the 7th day after the purchase.
Replacement of item for another equal value is acceptable only if the plastic wrapping has not been opened or damaged, otherwise 15% will automatically be deducted from its original price.
All accessories included to the product must return same as how Omniyat deliver it to you, otherwise charges may apply.
Any damaged found on returned items, Omniyat’s quality assurance officer has the right to decide if the item is subjected for replacement or not.
Delivery charge also applied for replacement of items, minimum of 35 AED and its subjected to increase depending on Omniyat’s availability of service.
Refunds will be done only through the OriginalMode of Payment.